Back

LIBA THE FASHION SPOT

Shipping Policy

SHIPPING POLICY

LIBA THE FASHION SPOT

Last Updated: October 2026

1. Introduction

Welcome to LIBA THE FASHION SPOT!

This Shipping Policy explains the terms and conditions applicable to the shipping and delivery of orders placed through the LIBA THE FASHION SPOT website.

By placing an order on our website, you agree to the terms described in this Shipping Policy.

2. Shipping Locations

We currently deliver orders to serviceable locations within India.

Delivery availability may depend on the serviceability of your PIN code and the availability of our courier partners.

If your location is not serviceable, we will contact you using the details provided at the time of placing the order.

3. Order Processing Time

Orders are generally processed and dispatched within 1–3 business days after the order is confirmed.

Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

Once your order has been dispatched, you will receive shipping or tracking details through your registered email address, mobile number, or other available communication channel.

4. Estimated Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery to remote areas, rural locations, or areas affected by weather, transportation issues, public holidays, or other circumstances may take longer.

The delivery timelines provided are estimates and are not guaranteed.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on the delivery location, order value, package weight, and promotional offers.

If free shipping is offered, the applicable terms and conditions will be displayed on the website or at checkout.

6. Order Confirmation

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.

An order confirmation does not always guarantee dispatch. Orders may be subject to verification, stock availability, payment confirmation, and other operational requirements.

If there is any issue with your order, we may contact you using the information provided during checkout.

7. Tracking Your Order

Once your order is dispatched, we may provide a tracking number or tracking link, where available.

You can use the tracking details to check the status of your shipment on the courier partner’s website.

Tracking information may take some time to update after dispatch.

8. Delivery Attempts

Our courier partner may make multiple delivery attempts to deliver your order.

Please ensure that the recipient is available at the delivery address and that the address and contact details provided during checkout are accurate.

If an order is returned to us because of an incorrect address, unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

9. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

  1. Full name
  2. House or building number
  3. Street or locality
  4. City and state
  5. PIN code
  6. Valid contact number

LIBA THE FASHION SPOT will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address details provided by the customer.

If you need to change your delivery address, please contact us as soon as possible. Address changes may not be possible after the order has been dispatched.

10. Delayed or Lost Shipments

Although we work with reliable courier partners, delivery delays may occur due to circumstances beyond our control, including:

  1. Weather conditions
  2. Natural disasters
  3. Transportation disruptions
  4. Public holidays
  5. Strikes or operational issues
  6. Incorrect address details
  7. Remote delivery locations
  8. High order volumes
  9. Government restrictions or other unforeseen circumstances

If your order appears to be delayed or lost, please contact us at the details provided below. We will coordinate with the courier partner and provide reasonable assistance.

11. Damaged Packages

Please inspect the package at the time of delivery.

If the package appears damaged, opened, tampered with, or incomplete, please take clear photographs or videos before opening or immediately after receiving it and contact us as soon as possible.

Claims relating to damaged or missing items should be reported within 48 hours of delivery, along with the order number and supporting photographs or videos.

Failure to report the issue within the specified period may affect our ability to investigate and resolve the matter.

12. Missing or Incorrect Items

If you receive an incorrect, incomplete, or missing item, please contact us within 48 hours of delivery.

Please provide:

  1. Order number
  2. Registered mobile number or email address
  3. Clear photographs or videos of the package and received items
  4. A description of the issue

We will review the complaint and provide an appropriate resolution in accordance with our Return and Refund Policy.

13. Cash on Delivery

Cash on Delivery may be available for selected locations and orders, subject to the terms displayed at checkout.

Customers must pay the full order amount to the delivery executive at the time of delivery.

If a Cash on Delivery order is refused or repeatedly not accepted, we may restrict or disable Cash on Delivery availability for future orders.

14. International Shipping

At present, LIBA THE FASHION SPOT does not offer international shipping unless specifically stated on the website.

If international shipping becomes available, the applicable shipping charges, delivery timelines, customs duties, taxes, and other conditions will be displayed before checkout.

15. Contact Us

For questions or concerns regarding shipping and delivery, please contact us:

Brand Name: LIBA THE FASHION SPOT

Email: [email protected]

Phone: +91 8086938293

Business Address:

LIBA THE FASHION SPOT

23/17(9), RS Plaza,

Near Ganapathi Temple, Court Road,

Palakkad, Kerala – 678001, India.

Thank you for shopping with LIBA THE FASHION SPOT!